Job Title: Receptionist/Meeting Room Manager, Dublin Chamber Meeting Room Services

Location: 7 Clare Street, Dublin 2 Hours: 8.30 am – 5pm

Position: Maternity Leave Cover (min 6 months with possible extension), Office based

About the Dublin Chamber of Commerce
The Dublin Chamber of Commerce represents the interests of businesses, both large and small, in Ireland's capital. The Chamber offers opportunities to businesses to promote their business and network with other members. The Dublin Chamber building is located right in the heart of Dublin City Centre. We have several meetings rooms that available for booking. You will be responsible for the delivery of excellent, responsive, consistent, and timely client experiences. You will need to have the ability to multitask and demonstrate a high level of flexibility to ensure the success of our business.

Role responsibilities:

Meeting Rooms

• Preparation, management, and delivery of Room Hire budgets, invoicing and credit control
• Administration and Coordination of all internal and external room-hire bookings via CRM system
• Compiling and administrating rosters and duties for room hire staff
• Compiling & managing of housekeeping procedures to part time staff.
• Assist in setting up of rooms and catering requirements from time to time.
• Marketing of room hire facilities, devising and issuing of promotional room hire material to non-members and members.
• Training of New Staff to include H&S and Meeting Room Setup, equipment usage and Kitchen

Reception

• Maintain smooth running of reception
• Main point of contact for all member and non member queries by telephone, email or in writing relating to Chamber activities, and any general business information
• Visitor registration for external and internal events
• Managing Stationary stock/budget for building
• Managing stock/budget for building
• Managing the Service Contracts for suppliers and scheduling in Maintenance calls throughout the year
• Handling all Daily facilities reports and action

Requirements:

• A minimum of 2 years’ experience is required in a similar role
• Excellent Communication, Organisational and Computer Skills
• Extensive experience in administration (CRM, Booking management, Budget management and Reporting)
• Ability to multitask and work in a fast-paced environment
• Ability to deal with clients, members, and team members at all levels of the business
• Highly motivated and organised with a flexible attitude